FAQ

FREQUENTLY ASKED QUESTIONS

General

mChanger.sg is Singapore's leading digital and online platform for Money changers. It also empowers licensed money changers to convert their business to online ready and expand their reach beyond their shop front.

Singapore Residents and overseas travellers are the users of mChanger.sg. They can able to easily find out nearby money changers plus discover any money changers around Singapore in either map view or list view, and Chat with any money changers in Singapore to find out the best rate for currency exchange.

Yes, mChanger.sg Mobile app will be available in both iOS and android. Anyone can able to download either in Playstore or App Store at free of charge.

mChanger.sg has made partnership with money changers in Singapore. Therefore Singapore residents and overseas travelers can easily find out location, live exchange rate, money changers rate, check the best rate and compare exchange rate among all money changers , Book the Currency and collect at Money changer shop, check the old currency collection note and book online before collection, chat with money changers, get helper from mchanger.sg team etc.

mChanger.sg has been developed and maintained by Sinfosys Software Services Pte Ltd who is a Singapore software development and consulting firm that specializes in providing Software products, System Integration, Web design and development, Ecommerce websites, Offshore IT Staffing, Biometrics & RFID solutions to all industries who really wants to automate the process and increase productivity.

Click Sign up option to register as mChanger.sg , you need to fill up the information such as name, Mobile Number, Email, login name and password. After Signup, it will verify the mobile and email address once then able to login in mChanger.sg. Most of the Functions need login access such as to check money changers rate, book currency, buy old currency notes, chat with money changers, get help from mchanger.sg team etc.
Currency Rate and Offers

Alive Exchange Rates are live mid-market rates, which are not available to consumers and for informational purposes only.

Money Changers rates are for cash transactions, meaning buying or selling foreign currency notes with cash. Users can select any Money changers to see their rate and ask price if prices are not shown.

Users can use our currency converter to calculate real-time exchange rates. Rates are volatile and are subject to change. Please check the update times as listed, also check with the money changers directly for the currency stock availabilities and latest updated rates.

Check Best Rate is the function that helps to check the best rate among all money changers in Singapore with last updated date time. It also comes with exchange calculator based on your currency selection and the amount exchange needed.

Compare Best Rate is the function that helps to compare the best rate based on the selected currency so it will list out all money changers rate in Singapore with last updated date time.

Users can check the special offers and Deals available from selected Money Changers. This also helps to book the currency in advance and then collect at Money Changers shop within stipulated timeframe as shown in the booking
Booking Currency exchange

To book currency online, Go to Book Currency Now page and login first if it is not log in yet. Choose the Money Changer, select the currency that you want to exchange, Add to the basket and complete the booking. Users can track all the past booking transaction under their login account.

Book Currency Now feature is available for money changers in Singapore those who has made partnership with mChanger.sg
Old Currency Notes

Yes, Users can able to search Old Currency Notes Collection and place booking via mChanger.sg

To book old currency Notes online, Go to Old Currency Notes page and login first if it is not log in yet. Choose the Money Changer, search the old currency Notes that you want, Add to the cart and complete the booking. Users can track all the past booking transaction under their login account.
Money Changers

Users can able to view all money changers in Singapore via Google map view and it will pop up with get direction and more info for each money changers when click the location

Users can able to search money changers around Singapore from directory so it will list out with address and contact of all money changers in Singapore.

To chat with any money changers, Go to Chat with money changers page and login first if it is not log in yet. Select the money changers that you want and able to send message to any money changers. Also users will get notification when money changers reply to your queries.
mChanger.sg Partners

All Money Changers are welcome to join our partnership through our mChanger.sg website. Our intention and objective is to bring more customers to our partners in an easiest and productive manner so that we can ensure money changers business can grow in online platform together with us

Some of the benefits and advantages for partners with mChanger.sg are No Subscription fee for partnership, No Charges for online listing, Most of the services are free of charge, Promote your money changer business easily and efficiently in mChanger.sg, Quick and fast update of rate listing via either web application or mobile app, Publish special offers and online booking features can only be available under partnership with mChanger.sg etc.

Yes Rate Board Digital Signage option is available for Money Changers and it is free of charge.

Yes, mChanger.sg Partners Mobile app will be available in both iOS and android. Anyone can able to download either in Playstore or App Store at free sign up and registration.

mChanger.sg partner's portal includes many features such as Dashboard, Profile update, Publish Special offers and deals , Currency Values, Currency Order, Orders and Booking transaction, Manage Old currency notes, chat with customers, Rate Board template and display settings etc.
Contact Us

Yes, Help centre is available and able to chat with mChanger.sg team if you have any issues or help needed. Our team will get back to you as soon as possible upon receiving your chat messages.

To make advertisement in mChanger.sg website, please fill up the form and submit under Advertise page (https://www.mchanger.sg/advertise ). Our team will contact you as soon as possible upon receiving your request.